Quinny Support

Frequently Asked Questions

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Are the covers of the Quinny Buzz washable?

Stroller covers are machine washable, using the delicate or a gentle cycle at 30° and a delicate fabrics detergent. Alternatively, you can handwash the cover. Do not use dryer.

How do I inflate the tyres of the pram?

The tyres are fitted with car-type airvalves. You can inflate the tyres with the supplied pump, or at a garage. You need to remove the valve cover and then you can inflate the tyre (similar to pumping a bike tyre) Note: Do not exceed the maximum pressure

To what maximum pressure can I inflate the tyres of my pushchair?

The maximum pressure that the tyres should be inflated to is 26PSI/1.8 bar. If the tyres are not inflated to the correct pressure it will increase wear and tear, and a ride with the push chair will be less pleasant. Please note that the tyres should be deflated for storage.

Where do I find the model number on my Quinny Buzz to register my product?

The model number (batch code) of your Quinny can be found on the washing label of the seat.

To what maximum pressure can I inflate the tyres of my pushchair?

The maximum pressure that the tyres should be inflated to is 26PSI/1.8 bar. If the tyres are not inflated to the correct pressure it will increase wear and tear, and a ride with the push chair will be less pleasant. Please note that the tyres should be deflated for storage.

Are all Quinny products legally approved?

Each Quinny stroller complies with the latest European standard for strollers, EN1888:2003.

Can I use my stroller if it is broken ?

For the safety of your little one, you should not use a stroller if any part is broken, torn or missing.

What's the warranty on my Quinny?

Your stroller has a 2-year warranty. Check the Quinny Support section on this site for details. Contact your supplier to submit any warranty claims, presenting an original proof of purchase.

I would like to maintain or repair my Quinny. Where can I order parts?

Ask your Quinny retailer, who can inform you about the available spare parts, pricing and delivery time.

Is it possible to mount the carseat (group 1) on the frame of my pushchair?

It is not possible with our current products. We take great care about safety, quality and easy use in developing our products. To do this would require that we compromise on these aspects, which we are not prepared to do.

Is it safe to hang a bag on the stroller?

Quinny advises against hanging any bags on the stroller, because this may cause it to become less stable and make it easier for the stroller to topple over. Please feel free to use the Xtra Shopping bag though; it's easy to attach to the frame of your Zapp X with just four clips. Always make sure all four clips are used. The Xtra Shopping bag can carry a maximum load of 5 kg.

Does my child need to use the harness when seated in the stroller?

Always securely fasten your child inside the stroller, even on short walks. Children are curious and quick and the harness prevents your little adventurer from getting hurt.

Do I use a silicon-spray or other lubricants to care for my Quinny?

Avoid lubricants as the oily substance attract dirt and dust. We recommend you use a dry Teflon spray or furniture polish instead.

My raincover fogs up. Why is that?

However unpleasant a fogged up raincover because your child can’t look out properly, it is a natural occurrence. It’s caused by varying temperatures due to a combination of rain, colder outside temperature and warm inside the raincover temperature.

What are the D-rings for on my Quinny?

You can opt to attach an additional safety harness to these D-rings.

What is a 3 in 1 system?

A 3-in-1 system, also called a "combi", provides for 3 combinations with 1 frame. With the aid of an adator set the frame can be combined with the prambody/pram body (birth toapprox 6 months), or with a Maxi-Cosi car seat (birth to approx 12 months) or with the standard fabric (birth to 15kg/approx 3,5 years)

What is the difference between a buggy, a pushchair and a pram?

A buggy is a small stroller with a compact fold in length and width (3-D fold). It’s normally used when your child is older and can sit independently. A stroller or pushchair is a larger size frame that comes with a recline seat and/or a removable carrycot for baby’s first couple of months for a lie-flat sleeping comfort.

What's the use of product registration?

Registering your Quinny product offers many advantages: you will receive news on useful accessories and Quinny products. We will also share news and tips to help you make the most of your Quinny stroller. It’s also good for us to know how to reach you in case of a really important issue relating to your stroller.

Why is salty seawater bad for my Quinny?

The salt in sea water affects metal parts, causing rust and permanent damage. After a trip to the beach, it’s best to clean your stroller frame and wheels properly with fresh water.

Can I take the Yezz as hangluggage to fit it into the overhead locker of an aeroplane?

Most airlines accept the Quinny Yezz as on-board luggage, as its folded size is within the limit for hand luggage. To be sure, please check with the airline before travelling.

Where do I find the model number on my Quinny Yezz to register my product?

The model number (batch code) of your Quinny Yezz can be found on the washing label of the seat.



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