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(based on 17 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Visually and Physically Stunning
This is the third pram that I've bought for my son.A little of my experience with it so far, this all may sound a bit much but So far I'm...Read complete review
This is the third pram that I've bought for my son.A little of my experience with it so far, this all may sound a bit much but So far I'm very happy:It was very easy to assembleIt is visually stunning (My son has it in blue)It is an absolute dream to push, so smooth and controlledMy son loves it. The seat is a soft and squidgy foam type, he's very comfortable.You genuinely can steer this comfortably wth one hand it's really good if you need to rock your baby, or talk in the phone or hold a shopping basket. The colour is so beautiful, the deep royal blue colour actually shines in the sun, but it's still beautifully vibrant on a rainy day. It reminds me a little of those black and white canvas pictures of London with a bright red London bus in the middle. It really stands out.I love it, We love it
Most Liked Negative Review
We bought this in January 2014. The chassis broke lock in mechanism broke the first time after 8 months... It was repaired under warranty, we moved onto a lightweight stroller after this...Read complete review
We bought this in January 2014. The chassis broke lock in mechanism broke the first time after 8 months... It was repaired under warranty, we moved onto a lightweight stroller after this as it was easier to use, but since the birth of a second child 4 weeks ago the chassis has since broken a second time - nothing through heavy use or over loading. We have had multiple issues with the wheels, which has led to the replacement of inner tubes, valves and the injection of slime to prevent continual flat tyres. Considering the price of this pushchair I would have expected it to last more than what it has and I am grossly disappointed. I have contacted the care team who unfortunately couldnt help me to my satisfaction.
Reviewed by 17 customers
Displaying reviews 1-10
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Comments about Quinny Buzz Xtra:
At first for a newborn the buggy was excellent. Very easy to handle. My son was 8lb12oz at birth so big but not huge... by 7 months he already started looking squashed width ways in the pushchair that is meant to last until 4 years old. He is now nearly 11 months and he is so squished that we are already looking for another buggy. Also he has already outgrown the footmuff and it does not do up. It is still cold and he is too young to keep a blanket on.The triangular frame overall makes the buggy not wide enough. So disappointing as it cost a lot of money!
Bottom Line No, I would not recommend this to a friend
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By Disappointed mum
Quinny UK response:Dear Disappointed mum, given the matters you describe in this feedback, I am surprised that the Care Team have not been able to help you more. In circumstances such as this, we always recommend that our Engineers inspect products to better understand what has happened and how they can be repaired or replaced. You mention issues with the tyres which again surprise me as since 2015, Buzz Xtra tyres are foam filled, completely removing the potential for punctures which of course exists with all types of air filled tyres. You advise that the Care Team couldn't help you in this matter to your satisfaction. If you feel that more could have or should have been done, please do not hesitate to raise your concerns with the Team Supervisor by either ringing 01284 413151 or by emailing UK-ConsumerCare@Quinny.com Regards....Paul, Customer Care Team
Brilliant Customer Services
I have a Quinny Buzz xtra travel system and absolutely love it. It is easy to use and very sturdy. But more than that, I'm very very pleased with the recent Customer Service experience. Hayley responded and acted very promptly and professionally. Would definitely recommend the pushchair and the after sale service!
Bottom Line Yes, I would recommend this to a friend
Quinny UK response:Hi Aaliya, thank you for taking the time to tell us about your positive experiences of using your Buzz Xtra. Thank you also for your great feedback relating to the Customer Care Team. We work very hard to support customers at all times and your comments relating to Hayley are greatly appreciated. Regards....Paul, Customer Care Team
(1 of 1 customers found this review helpful)
I love buzz xtra because it's easy to push and it's sturdy exspecialy for walking our dog. So it is easy to push one handed. It's easy to use, when you first put the car seat on it can be hard to get it off but after a while it loosens up and easy to use. I love how you can change the seats position. The basket at the bottom could do with being deeper, as I have the rain cover in this and not much room for anything else. Also the straps can be hard to make bigger as baby gets bigger can be very fidley. But those are just little things I absolutely love my pushchair. Love going in the shops and seeing your other pushchairs and looking at the colours you have in them. The mood looks so sophisticated
Quinny UK response:Dear Vicki, thank-you for taking the time to share your experiences of using your Buzz Xtra.. Regards...........Paul, Customer Care Team
Not bad but I wouldn't buy it again
Easy to manoeuvre and looks good but it's got some problems! - it fills your car boot so we've had to bully another smaller buggy, the storage bit underneath is too small - useless for anything other than the rain cover. And the tyres need pumping up all the time and one of the tyres needs replacing as it won't pump up at all. So not happy. I wouldn't buy this product again
Quinny UK response:Dear Jude, we are disappointed that you are not fully satisfied with your Buzz Xtra. A couple of the points you have raised here have been addressed in Buzz Xtras manufactured since the beginning of this year. Air-filled tyres always carry the risk of puncture whether fitted on cars, bikes or pushchairs. We do now provide foam filled tyres as standard on this model and these are also available to be purchased seperately on our web-site. We have also slightly increased the storage bag under the pushchair although we still recommend that it is not used for heavy or bulky items. If you would like to talk to us further on these or any other related matters, please call my Care Centre colleagues on 01284 413141 and they will be delighted to support you. Regards...........Paul, Customer Care Centre Team
It was such a good one i just needed a much larger shopping trolley being a single mom with no car I had to go out so many times a week to,do my shopping because I couldn't get most of it home in one trip
(5 of 5 customers found this review helpful)
Images shared by MrsElliott
(1 of 2 customers found this review helpful)
A couple of niggles
I love this buggy but there are a few things that I have struggled with. The shopping basket on my buggy broke straight away, it can't take much weight and is now held in place with cable ties! I purchased a kind of baby sleeping bag to use with the new born inlay as without it baby would be very exposed as they would be laying on a flat surface with no sides!
(0 of 1 customers found this review helpful)
Fantastic travel system, suitable from birth with newborn insert (that came with it), really easy to push and maneovers like a dream (can literally steer with one hand when shopping), the all terrain wheels mean little ones sleep isn't disturbed wherever I go, really easy to open and close and to use with car seat, is a little wide but wheels come off for easy cleaning and if need to get in smaller boots, would highly recommend,
I would recommend this product again
Really nice pram, so easy to push around and put up and down. The only problems is that it is a bit too wide, i have had problems getting into peoples houses and shops because it wont fit through the door! Also, sometimes when I'm pushing it around the handles come out! I don't really know what to do to fix it, I just have to be extra careful! ! Apart from that it really is a great pram!