Frequently Asked Questions

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To what maximum pressure can I inflate the tyres of my pushchair?

The maximum pressure that the tyres should be inflated to is 26PSI/1.8 bar. If the tyres are not inflated to the correct pressure it will increase wear and tear, and a ride with the push chair will be less pleasant. Please note that the tyres should be deflated for storage.

Are all Quinny products legally approved?

Each Quinny stroller complies with the latest European standard for strollers, EN1888:2003.

Can I use my stroller if it is broken ?

For the safety of your little one, you should not use a stroller if any part is broken, torn or missing.

What's the warranty on my Quinny?

Your stroller has a 2-year warranty. Check the Quinny Support section on this site for details. Contact your supplier to submit any warranty claims, presenting an original proof of purchase.

I would like to maintain or repair my Quinny. Where can I order parts?

Ask your Quinny retailer, who can inform you about the available spare parts, pricing and delivery time.

Is it possible to mount the carseat (group 1) on the frame of my pushchair?

It is not possible with our current products. We take great care about safety, quality and easy use in developing our products. To do this would require that we compromise on these aspects, which we are not prepared to do.

Is it safe to hang a bag on the stroller?

Quinny advises against hanging any bags on the stroller, because this may cause it to become less stable and make it easier for the stroller to topple over. Please feel free to use the Xtra Shopping bag though; it's easy to attach to the frame of your Zapp X with just four clips. Always make sure all four clips are used. The Xtra Shopping bag can carry a maximum load of 5 kg.

Does my child need to use the harness when seated in the stroller?

Always securely fasten your child inside the stroller, even on short walks. Children are curious and quick and the harness prevents your little adventurer from getting hurt.

Do I use a silicon-spray or other lubricants to care for my Quinny?

Avoid lubricants as the oily substance attract dirt and dust. We recommend you use a dry Teflon spray or furniture polish instead.

My raincover fogs up. Why is that?

However unpleasant a fogged up raincover because your child can’t look out properly, it is a natural occurrence. It’s caused by varying temperatures due to a combination of rain, colder outside temperature and warm inside the raincover temperature.

What are the D-rings for on my Quinny?

You can opt to attach an additional safety harness to these D-rings.

What is a 3 in 1 system?

A 3-in-1 system, also called a "combi", provides for 3 combinations with 1 frame. With the aid of an adator set the frame can be combined with the prambody/pram body (birth toapprox 6 months), or with a Maxi-Cosi car seat (birth to approx 12 months) or with the standard fabric (birth to 15kg/approx 3,5 years)

What is the difference between a buggy, a pushchair and a pram?

A buggy is a small stroller with a compact fold in length and width (3-D fold). It’s normally used when your child is older and can sit independently. A stroller or pushchair is a larger size frame that comes with a recline seat and/or a removable carrycot for baby’s first couple of months for a lie-flat sleeping comfort.

What's the use of product registration?

Registering your Quinny product offers many advantages: you will receive news on useful accessories and Quinny products. We will also share news and tips to help you make the most of your Quinny stroller. It’s also good for us to know how to reach you in case of a really important issue relating to your stroller.

Why is salty seawater bad for my Quinny?

The salt in sea water affects metal parts, causing rust and permanent damage. After a trip to the beach, it’s best to clean your stroller frame and wheels properly with fresh water.

Can I take the Yezz as hangluggage to fit it into the overhead locker of an aeroplane?

Most airlines accept the Quinny Yezz as on-board luggage, as its folded size is within the limit for hand luggage. To be sure, please check with the airline before travelling.

Where do I find the model number on my Quinny Yezz to register my product?

The model number (batch code) of your Quinny Yezz can be found on the washing label of the seat.

Are any accessories available for the Zapp X strollers?

Yes, all kinds of accessories are available, in matching Quinny Zapp X colours. They make sure that you are prepared for every situation. Accessories include a warm footmuff, cosy blankets, a winter liner, rain cover, mosquito net, parasol, airy sun canopy, seat liner, shopping bag, cup holder, changing bag, car seat adapters, bumper bar and travel bag.

Are the car seat adapters included with my Zapp Flex?

Yes, your Zapp Flex comes with a Flex (Plus) rain cover and car seat adapters.

Are the car seat adapters included with my Zapp Flex Plus?

Yes, your Zapp Flex Plus comes with a Flex (Plus) rain cover and car seat adapters.

Are the car seat adapters included with my Zapp Xpress?

The car seat adapters are optional and can be bought as a separate accessory.

Can I customise my current Zapp X stroller? How can I customise my Zapp X?

Zapp X strollers are completely modular. You can easily adapt your Zapp X stroller to suit your specific needs by buying separate parts. You can change the number of wheels from four to three or the other way around, choose between large or medium wheels and change your open handles to a closed pushbar and vice versa. The Flex (Plus) seat (in graphite) and the Xpress seat (in black) are available as separate parts and can easily be used instead of your current seat. The Flex (Plus) sun canopy is available in seven different colours, while the shopping basket comes in graphite and black to match the colour of the seat.

Can I fold my stroller with the Lux Carrycot in it?

You will need to remove the Lux Carrycot first. Do this by simply pressing the memory button on both sides of the carrycot and then lifting the carrycot. The frame is easy to fold once the carrycot has been removed.

Can I fold up my stroller with the From-Birth Cocoon in it?

Yes, you can fold up the seat with the from Birth-Cocoon in it. You fold your Zapp X with the From-Birth Cocoon in the same way as you would do without the From-Birth Cocoon. To fold up the stroller with the seat, position the seat in the forward-facing position (facing the street).

Do the wheels of the Zapp X have a swivel lock?

No, the wheels are made of solid rubber and are not air-filled.

Can I order my customised Zapp X from a retailer?

You can customise your Zapp X at home via quinny.com and then order it from selected retailers.

Can I order my customised Zapp X online?

You can customise your Zapp X at home via quinny.com and then order it from selected retailers.

Can I remove the wheels of my Zapp X?

Yes, you can remove both the front and rear wheels by pressing the button that you will see on each wheel. If you click the wheel back into place, it will automatically be secured in position (make sure that you hear the click). Watch the instruction video to see how to remove and attach the wheels.

Can I replace hardware parts on the Zapp X myself

Yes, all hardware parts come with clear instructions for you to assemble them yourself. The wheel units and pushbars come with screws and a torx tool. Make sure that you attach all screws and bolts correctly and regularly check if they are still in the correct position. The seat, sun canopy and shopping basket can all be replaced without using any tools. Have a look at the instruction videos > for more information about how to replace hardware parts.

Can I use my customised Zapp X stroller from birth?

Yes, three from-birth solutions are available for customised Zapp X strollers: the ultra-light Zapp Lux Carrycot, the snug From-Birth Cocoon and a matching Maxi-Cosi Pebble Plus Cat Seat.

Can I use the Quinny Foldable Carrycot with the Zapp X?

Quinny has designed a new carrycot for the Zapp X: the Zapp Lux Carrycot. It's ultra-lightweight and matches the colour of your Zapp X stroller. The Foldable Carrycot is not compatible with the Zapp X.

Can I use the Zapp Flex Bumper bar on the Zapp Xpress?

No, the bumper bar cannot be used on the Zapp Xpress. The bumper bar is compatible with the Zapp Flex Plus, the Zapp Flex and the Zapp Lux Carrycot.

Can I use the Zapp Flex (Plus) mosquito net on the Zapp Xpress (and vice versa)?

The Zapp Xpress and the Zapp Flex / Flex Plus both have their own mosquito net, because the seats on the Xpress and the Flex / Flex Plus are different.

Can I use the Zapp Lux Carrycot in the car?

No. Although it is common to use a carrycot in the car in some countries, the Zapp Lux Carrycot has not been designed for this purpose and does not comply with legal requirements for usage in the car. To ensure the safety of your child, Quinny recommends that you use an approved car seat.

Can I use the Zapp Lux Carrycot with my Zapp Xtra2, Zapp Xtra or Zapp?

The Zapp Lux Carrycot is only compatible with the Zapp X collection, so with the Zapp Flex Plus, the Zapp Flex, the Zapp Xpress and the customised Zapp X.

Can I use the Zapp Lux Carrycot with the Buzz, Mood or Yezz?

The Zapp Lux Carrycot is only compatible with the Zapp X strollers, so with the Zapp Flex Plus, the Zapp Flex, the Zapp Xpress and the customised Zapp X.

Can I use the Zapp X bumper bar on my Zapp Xtra2, Zap Xtra or Zapp?

No, the Zapp X Bumper bar is only compatible with the Zapp X collection, so with the Zapp Lux Carrycot, the Zapp Flex Plus, the Zapp Flex and the customised Zapp X.

Can I use the Zapp X bumper bar on the Zapp Xtra2?

No, the Zapp X Bumper bar has been designed specifically for the Zapp X collection: the Zapp Flex Plus, the Zapp Flex and the Lux Carrycot.

Can I use the Zapp Xtra2 bumper bar on the Zapp X?

No, the Bumper bars used on the Zapp Xtra2 and the Zapp X are different and not interchangeable.

Can I use Zapp Flex (Plus) rain cover on the Zapp Xpress (and vice versa)?

The Zapp Xpress and the Zapp Flex / Flex Plus both have their own rain cover, because the seats on the Xpress and the Flex / Flex Plus are different.

Do I need different adapters for each car seat I want to use with my Zapp X?

No, the adapters are suitable for all Maxi-Cosi Infant Car Seats that are compatible with the Zapp X collection. Car seat adapters are included with the Flex Plus and the Flex. They can be bought separately for the Xpress.

Do I need to buy adapters for the Zapp Lux Carrycot?

No, you don’t need to buy any extra adapters to be able to use your Lux Carrycot. It fits straight onto the Zapp X frame, which makes it a strong and stable stroller too.

Do the wheels of the Zapp X have a swivel lock?

The Zapp X wheels don’t have swivel locks. Although it also performs well off the beaten track, the Zapp X is mainly designed for use in and around the city, because of which a swivel lock isn't necessary.

Do the Zapp Flex Plus, the Zapp Flex and the Zapp Xpress have a transport lock?

Yes, all Zapp X strollers have an automatic transport lock. You can carry your stroller with just one hand and use your free hand to carry your baby.

Does my Lux Carrycot come with a carrycot handle?

Yes, the carrycot handle is included with your Zapp X Lux Carrycot. It can also be used as a Bumper Bar on the Zapp Flex Seat.

Does my Lux Carrycot come with a Sun Canopy?

The Sun Canopy for the Flex (Plus) seat fits the Carrycot. The Lux Carrycot does not come with a separate Sun Canopy.

Does the Sun Canopy of my Zapp X protect my child from the sunlight?

Yes, the Zapp X Sun canopy provides UV50+ protection. The fabric used for the Sun Canopy complies with EN 13758-1:2001+A1:2006 and its UPF (Ultraviolet Protection Factor) was rated 50+ (which is the maximum value). Having said this, you should always keep your baby out of direct sunlight and use sunscreen even when your baby is in the shade. Please be aware that your baby may not always be shaded by the Sun canopy in all situations. For extra sun protection, you could also use the parasol in matching Quinny colours.

Does the Zapp X protect my child from sunlight?

Yes, the Zapp X Sun canopy provides UV50+ protection. The fabric used for the Sun Canopy complies with EN 13758-1:2001+A1:2006 and its UPF (Ultraviolet Protection Factor) was rated 50+ (which is the maximum value). Having said this, you should always keep your baby out of direct sunlight and use sunscreen even when your baby is in the shade. Please be aware that your baby may not always be shaded by the Sun canopy in all situations. For extra sun protection, you could also use the parasol in matching Quinny colours.

How can I clean the fabric of the Zapp Flex Plus and Zapp Flex seat?

It's easy to remove the fabric from the seat and hand wash it. Watch the washing videos for clear instructions.

How can I clean the fabric of the Zapp Xpress seat?

It's easy to remove the fabric from the seat and hand wash it. Watch the washing videos for clear instructions.

How do I fold my Zapp Flex Plus or Zapp Flex?

The Zapp Flex Plus and Zapp Flex both have a very smart 3D folding system and fold up into one small whole that includes the seat. When folding the stroller, always make sure that you place the seat in the upright, forward-facing position (facing the street). Fold up the seat first, by squeezing the button on top of the backrest and moving the lever to the side. Next, gently flip over the pushbar by pulling up both levers on the pushbar. Press the pedal to fold the frame. The folding video clearly shows how to fold your Zapp Flex Plus or Zapp Flex. Also see the manual included with your stroller for more information.

Tip: always put the stroller on the brake before folding. You'll find that it makes everything so much easier!

How do I fold my Zapp Xpress?

The Zapp Xpress has a very smart 3D folding system and folds up into one small whole that includes the seat. When folding the stroller, gently flip over the pushbar by pulling up both levers on the push bar. The seat will fold up automatically at the same time as the frame. Press the pedal to fold the frame. The folding video clearly shows how to fold your Zapp Xpress. Also see the manual included with your stroller for more information.

Tip: always put the stroller on the brake before folding it. You'll find that it makes everything so much easier!

How do I recline the seat of my Zapp Flex Plus or Zapp Flex?

You can recline the seat of your Zapp Flex Plus or Zapp Flex by squeezing the button on top of the backrest. Watch the instruction movie or read the user manual for clear instructions.

How do I recline the seat of my Zapp Flex Plus or Zapp Flex?

You can recline the seat of your Zapp Xpress by opening the zipper on the back of the backrest. Watch the instruction movie or read the user manual for clear instructions.

How do I unfold my Zapp Flex Plus or Zapp Flex stroller?

Start by pressing the button to release the transport lock. Next, fold open the frame, flip over the pushbar and open the seat. The unfolding video clearly shows how to unfold your Zapp Flex Plus or Zapp Flex. Also see the manual included with your stroller for more information.

How do I unfold my Zapp Xpress stroller?

Start by press the button to release the transport lock. Next, fold open the frame and flip over the pushbar (the seat opens automatically while flipping over the pushbar). The unfolding video clearly shows how to unfold your Zapp Xpress. Also see the manual included with your stroller for more information.

How does customisation of the Zapp X work?

You can configure your Zapp X on all the Zapp X product pages directly.

You can change the set-up of your Zapp X in just a few simple steps: three or four wheels, large or medium-size wheels and a closed pushbar or open handles. You can also customise your Zapp X to suit your personal style by choosing colours for the stroller frame, seat and basket, sun canopy, handles and shoulder pads, carrycot and boot cover. A large range of matching accessories are available too, including three From-Birth solutions.

You can customise your Zapp X at home via quinny.com and then order it from selected retailers.

How long can I use the From-Birth Cocoon?

The From-Birth Cocoon is suitable for children up to the age of six months. You can use the Quinny Footmuff to protect your child during the cold season from the age of six months onwards. You can continue to use it until your child is 3½ years old.

How long can I use the Lux Carrycot?

The Carrycot can be used from birth up to the age of about six months (a maximum of 9 kg). The Carrycot is only suitable for children who are unable to sit up unaided.

How much can I store in the Zapp X Shopping basket?

You can store up to 5 kg in the Shopping basket under the seat of your Zapp X. Need to carry more? Check out the Quinny Xtra Storage Bag for additional storage capacity.

How much does a customised stroller cost?

The basic price for the customisable Zapp X is € 379.00. This includes three medium wheels and open handles. Colours can be changed free of charge. Additional charges apply if you would like to change the size of the wheels, the number of wheels and/or add a closed push bar.

I bought a Zapp Flex Plus or Zapp Flex, but there was no bumper bar. Why?

The bumper bar comes with the Zapp Lux Carrycot as a handle and can be used as a bumper bar on the seat of both the Zapp Flex Plus and the Zapp Flex. You can also buy the bumper bar as a separate accessory.

I bought the Zapp Lux Carrycot, but there wasn't a mosquito net. Why?

The Zapp Lux Carrycot doesn’t come with a mosquito net, but you can buy it as a separate accessory. The mosquito net for your Zapp Flex Plus or Zapp Flex can also be used on the Zapp Lux Carrycot.

I bought the Zapp Lux Carrycot, but there wasn't a rain cover. Why?

The Zapp Lux Carrycot doesn’t come with a rain cover, but it's included with your Zapp Flex Plus and the Zapp Flex and perfectly fits the Zapp Lux Carrycot as well. If you have a Zapp Xpress and want to use the Lux Carrycot with a rain cover, you can buy it as a separate accessory.

I've lost my car seat adapters. Can I get a new pair?

Yes, you can buy a new pair as a separate accessory.

I've lost my rain cover. Can I get a new one?

Yes, you can buy the rain cover as a separate accessory.

In which colours is the Zapp Flex Plus available?*

The Zapp Flex Plus comes in a whole range of different colours, all of which can be viewed on the Zapp Flex Plus page. Would you like to create your own Zapp X and choose your own colour combination? Well, you can! Simply use our tool to customise your Zapp X at home or in store at selected Quinny retailers.

*Some colours may not be available in your country, so please check with your local representative which colours are available http://www.quinny.com/service/distributors/

In which colours is the Zapp Xpress available?*

The Zapp Xpress comes in a whole range of different colours, all of which can be viewed on the Zapp Xpress page. *Some colours may not be available in your country, so please check with your local representative which colours are available http://www.quinny.com/service/distributors/


In which colours is the Zapp Flex available? *
The Zapp Flex comes in a whole range of different colours, all of which can be viewed on the Zapp Flex page>. Would you like to create your own Zapp X and choose your own colour combination? Well, you can! Simply use our tool to customise your Zapp X at home or in store at selected Quinny retailers.

*Some colours may not be available in your country, so please check with your local representative which colours are available http://www.quinny.com/service/distributors/

Is a From-Birth Cocoon warm?

You can use the From-Birth Cocoon in cold and warm weather. The edging is adjustable; pull it up when it’s cold or windy and fold it down in warm weather. The two soft blankets will keep your baby warm and can be removed partially or altogether.

Is the From-Birth Cocoon compatible with all of the Zapp X strollers?

You can use the From-Birth Cocoon on both the Zapp Flex and the Zapp Flex Plus. The From-Birth Cocoon cannot be used with the Zapp Xpress or other Quinny strollers.

Is the Maxi-Cosi Pebble Plus Car Seat compatible with all of the Zapp X strollers?

Yes, the Maxi-Cosi Pebble Plus is compatible with all of the Zapp X strollers. However, you will need car seat adapters to use the Maxi-Cosi car seat in your Zapp X stroller. These adapters are included with the Zapp Flex Plus and the Zapp Flex and can be bought separately for your Zapp Xpress.

Is the rain cover included with my Zapp Flex?

Yes, your Zapp Flex comes with a Flex (Plus) rain cover and car seat adapters.

Is the rain cover included with my Zapp Flex Plus?

Yes, your Zapp Flex Plus comes with a Flex (Plus) rain cover and car seat adapters.

Is the rain cover included with my Zapp Xpress?

The Zapp Xpress rain cover is optional and can be bought as a separate accessory.

Is the Zapp Lux Carrycot suitable for a baby to sleep in overnight?

The Zapp Lux carrycot can be used for a baby to sleep in overnight just occasionally and must be placed in a safe area on a solid surface (floor). Never place on a stand or stroller if a baby will be sleeping in it overnight.

The From-Birth Cocoon consists of two parts. How do I use them?

Simply slide the hammock included across your stroller seat and fasten the cocoon with the harness straps provided. Always use the harness system to secure your baby in the cocoon. Watch the instruction video for clear instructions on how to use the From-Birth Cocoon.

Until what age can I use the Maxi-Cosi Pebble Plus with my Zapp X?

The Maxi-Cosi Pebble Plus is suitable up to the age of approximately 9-12 months (75 cm).

What are the wheels made of?

The wheels are made of a solid long-lasting rubber.

What can I customise on the Zapp X?

You can change the set-up of your Zapp X in just a few simple steps: three or four wheels, large or medium-size wheels and a closed pushbar or open handles. You can also customise your Zapp X to suit your personal style by choosing colours for the stroller frame, seat and basket, sun canopy, handles and shoulder pads, carrycot and boot cover. A large range of matching accessories are available too, including three From-Birth solutions.

What does “matching” Maxi-Cosi Car Seat mean?

A matching Maxi-Cosi Car Seat is one of the exclusive range of Maxi-Cosi Pebble Plus Car Seats developed especially for Quinny. The Pebble Plus is available in several colours that match the Zapp X collection. These car seats are easy to click onto the Zapp X adapters and are suitable for children up to the age of approximately 9-12 months (75 cm).

Will I need to assemble my Zapp Xpress when I receive it?

The Zapp X Lux Carrycot is ultra-lightweight and only weighs 3 kg (excluding the Sun canopy).

What is the difference between the Zapp Flex and the Zapp Xpress?

The iconic Zapp X frame, the three medium wheels for ultimate manoeuvrability, the open handles for easy steering are exactly the same on both the Zapp Flex and the Zapp Xpress. So, how are they different? The seat.

The Zapp Flex includes the comfortable, two-way reclinable Flex seat. It reclines until fully flat, facing the parent or the street. The Zapp Flex also has an extendable sun canopy and includes a rain cover and Maxi-Cosi car seat adapters. It is compatible with all three from-birth solutions, including the From-Birth Cocoon.

The Zapp Xpress includes a comfortable seat that faces the street and can be unzipped to recline the seat for nap-time. The Zapp Xpress is ideal when your child is six months or older, but is also compatible with two from-birth solutions. It can't be used with the From-Birth Cocoon, as the seat doesn’t recline to a fully flat position. The Zapp Xpress is super easy to fold and it's lightweight too.

Both the Zapp Flex and the Zapp Xpress are compatible with the Lux Carrycot and the Maxi-Cosi Infant Car Seat.

You can easily compare the Zapp Flex Plus, the Zapp Flex and the Zapp Xpress in our comparison tool.

What is the difference between the Zapp Flex Plus and the Zapp Flex?

The iconic frame and the two-way Flex seat that reclines fully flat in both directions are exactly the same on both the Zapp Flex Plus and the Zapp Flex. So, how are they different? The wheels and the pushbar.

The Zapp Flex Plus has four large wheels for a smooth ride and a closed pushbar for easy one-hand pushing. Flex Plus is the ideal stroller from birth as it is ultra-comfortable, but still has a very compact 3D fold.

The Zapp Flex has three medium wheels for ultimate manoeuvrability and, open handles for excellent grip and easy steering. The compact Zapp Flex offers ultimate flexibility on just three wheels.

Both the Zapp Flex Plus and the Zapp Flex are compatible with all three different from-birth solutions: the Lux Carrycot, the From-Birth Cocoon and the Maxi-Cosi Infant Car Seat.

You can easily compare the Zapp Flex Plus, the Zapp Flex and the Zapp Xpress in our comparison tool.

What is the difference between the Zapp Flex Plus, the Zapp Flex and the Zapp Xpress?

The Zapp Flex Plus has four large wheels for a smooth ride, a closed pushbar for easy one-hand pushing and a two-way Flex seat that reclines fully flat in both directions. Flex Plus is the ideal stroller from birth and compatible with all three different from-birth solutions: the Lux Carrycot, the From-Birth Cocoon and the Maxi-Cosi Infant Car Seat.

The Zapp Flex has three medium wheels for ultimate manoeuvrability, open handles for excellent grip and easy steering and a two-way Flex seat that reclines fully flat in both directions. The Flex is compatible with all three different from-birth solutions: the Lux Carrycot, the From-Birth Cocoon and the Maxi-Cosi Infant Car Seat.

The Zapp Xpress includes a comfortable seat with relax mode for nap-time. The three compact wheels and open handles are the same as those used on the Zapp Flex. The Zapp Xpress is ideal when your child is six months or older, but can also be used from birth with a Lux Carrycot and Maxi-Cosi Infant Car Seat.

With the same iconic frame at its base for all three solutions, the Zapp Flex Plus, the Zapp Flex and the Zapp Xpress are fully modular and can easily be adapted to suit your changing needs. Thanks to smart 3D-folding, the Zapp X and the seat easily fold up into one conveniently compact whole.

You can easily compare the Zapp Flex Plus, the Zapp Flex and the Zapp Xpress in our comparison tool.


We have created a comparison tool to make it easy for you to compare the Zapp Flex Plus, the Zapp Flex and the Zapp Express.

Using the customisation tool on quinny.com, the new Zapp X can be fully customised right from the start; a great way to create your own stroller that perfectly suits your style and activities. A few easy steps is all it takes to adjust the wheels, handles, colours and add any accessory you like – prepare to be amazed by the endless options for the creation of a one-of-a-kind stroller. Customisation is available at quinny.com and at selected Quinny retailers.

What is Zapp X?

Anybody who has kids knows that once you’ve had a baby, life just keeps changing. That’s why Quinny decided to develop the completely modular Zapp X . With one iconic frame at its base, the possibilities are endless: a car seat, a snug cocoon, a carrycot or a two-way toddler seat; they all fit with a single click, giving you maximum flexibility. Even the wheel-configuration and pushbar
can be altered in line with your particular wishes. The Zapp X is available in three different pre-configured solutions, called the Zapp Flex Plus, the Zapp Flex and the Zapp Xpress.

We have created a comparison tool to make it easy for you to compare the Zapp Flex Plus, the Zapp Flex and the Zapp Express.

Using the customisation tool on quinny.com, the new Zapp X can be fully customised right from the start; a great way to create your own stroller that perfectly suits your style and activities. A few easy steps is all it takes to adjust the wheels, handles, colours and add any accessory you like – prepare to be amazed by the endless options for the creation of a one-of-a-kind stroller. Customisation is available at quinny.com and at selected Quinny retailers.

Where can I order a customised Zapp X?

You can customise your Zapp X at home via quinny.com and then order it from selected retailers.

Which accessories are included with my Zapp Flex?

Your Zapp Flex comes with a Flex (Plus) rain cover and car seat adapters. The Sun Canopy (UV50+), shopping basket and Flex seat are all included as standard.

Which accessories are included with my Zapp Flex Plus?

Your Zapp Flex Plus comes with a Flex (Plus) rain cover and car seat adapters. The Sun Canopy (UV50+), shopping basket and Flex seat are all included as standard.

Which accessories are included with my Zapp Xpress?

No accessories are included with the Zapp Xpress. The Zapp Xpress rain cover and Zapp X car seat adapters are optional and can be bought as a separate accessory.

Which age/weight range are possible for the Zapp Flex Plus, the Zapp Flex and the Zapp Xpress?

The Zapp Flex Plus, the Zapp Flex and the Zapp Xpress can be used from the age of six months up to 15 kg (approx. 3.5 years).

However, if you buy the Lux Carrycot, the Maxi-Cosi Infant Car Seat or the From-Birth Cocoon (only compatible with the Flex Plus and the Flex), you will be able to use your Zapp X from birth.

Which age/weight range are possible for the Zapp Lux Carrycot?

The Lux Carrycot can be used from birth up to about the age of six months (a maximum 9 kg). The Carrycot is only suitable for children who are unable to sit up unaided.

Which car seats can I use with the Zapp X products

You can use the Maxi-Cosi Pebble Plus, the Maxi-Cosi Pebble, the Maxi-Cosi Cabriofix, the Maxi-Cosi Citi 2 and the Maxi-Cosi Mico (USA). All of these car seats are homologated in line with EN1888 (Pebble Plus, Pebble, Cabriofix and Citi 2) or ATSM F833 (Mico).

Which material has been used for the Lux Carrycot?

The ultra-lightweight Zapp Lux Carrycot is extremely strong and durable on the outside and very soft and comfortable on the inside. This is all thanks to the revolutionary materials and techniques used. A sandwich construction of several different layers of fabrics, foam and pressed non-woven make the shell completely seamless, breathable, durable and ultra-lightweight at the same time. The boot cover has a water repellent finish and is easy to remove and clean (hand wash).

Which stroller can I customise?

The Zapp X stroller is customisable. Please check your local Quinny website to see if Zapp X customisation is available in your country.

Why would I use the From-Birth Cocoon?

The From-Birth Cocoon will keep your baby comfortable and safe from day one up to the age of six months. Simply slide the hammock included over your stroller seat, place the cocoon on top (in fully reclined position) and secure your baby with the harness-straps which come through the cocoon.

Will I need to assemble my Zapp Flex Plus or Zapp Flex when I receive it?

The frame and the seat come pre-assembled. There are just a few simple things that you will need to do yourself. Watch the instruction video to see how to attach the wheels and the shopping basket, for example. If you have any problems, contact us and we will be happy to help.

What can I customise on the Zapp X?

The frame will arrive fully pre-assembled. There are just a few things that you will need to do yourself. Watch the instruction video available on the product page to see how to attach the wheels, shopping basket, sun canopy and seat.

Can I use my Zapp Flex Plus, Zapp Flex or Zapp Xpress from birth?

There are three Zapp X from-birth solutions: the ultra-light Lux Carrycot, the snug From-Birth Cocoon and a matching Maxi-Cosi Pebble Plus Cat Seat. All of the solutions can be used with both the Zapp Flex Plus and the Zapp Flex. If you have the Zapp Xpress, you can use the Lux Carrycot and the Maxi Cosi Infant Car Seat.

Is the Zapp Lux Carrycot compatible with all of the Quinny strollers?

The Zapp Lux Carrycot is only compatible with the Zapp X collection. So, it's not compatible with older Zapp strollers or other Quinny products.

Is the Zapp Lux Carrycot compatible with all of the Zapp X strollers?

Yes, the Lux Carrycot is compatible with all of the Zapp X strollers (the Zapp Flex Plus, the Zapp Flex and the Zapp Xpress). The Lux Carrycot clicks straight into the frame without any adapters being necessary.

Will I need to assemble my Zapp Xpress when I receive it?

The frame and the seat come pre-assembled. There are just a few simple things that you will need to do yourself. Watch the instruction video to see how to attach the wheels and shopping basket. If you have any problems, contact us and we will be happy to support.



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